What does a media buying agency manage?
A media buying agency can plan inventory, negotiate or purchase placements, operate campaigns, monitor delivery and report results. The exact service boundary belongs in the agreement.
When is an external buying agency useful?
Specialist execution can be useful when it adds relevant skills or operating capacity your team cannot maintain. Define the work and evidence you need before appointing an external buyer. Internal ownership of the offer, customer economics and spending authority remains necessary.
What should an agency media brief include?
Provide audience, offer, approved claims, destinations, conversion definition, geographic limits, budget, timing, exclusions and escalation contacts. Note any non-negotiable compliance requirement.
How should agency media fees be compared?
Compare retainers, spend percentages, setup, creative, technology, data, minimums and pass-through costs. Ask how incentives change when spend rises.
What inventory transparency should agencies provide?
Request channel, exchange, site or placement detail where available, along with exclusions and quality controls. Reporting should distinguish unknown or aggregated supply.
Who should own media buying accounts and data?
Define ownership contractually before launch. Direct client access, export rights and documented configurations make oversight and transition safer.
Which business evidence should determine whether a media buying agency performs well?
Use qualified business outcomes, contribution, data quality, pacing and operational reliability. Platform-reported conversions need definitions and independent checks.
What makes an agency test plan credible?
Credible test plans state the hypothesis, changed condition, audience, budget, review window and decision rule. They explain how results will be interpreted and which safety condition can stop delivery earlier. A plan should acknowledge the limits of the comparison rather than promise a predetermined improvement.
What should a media agency report contain?
Include spend, delivery, quality, conversions, economics, changes, uncertainty, incidents and next decisions. Every material number needs a source and consistent definition.
When should a media buying agency be changed?
Consider change after unresolved transparency, control, quality, compliance or economic failures. Secure account access, data, creative and continuity before ending the relationship.