Advertising payment and deposit FAQ.
How deposits, billing, minimums and refunds work on FroggyAds – answered clearly so you know exactly what to expect before you fund an account.
Advertising payment and deposit FAQ. at a glance
What does this page explain about Payment FAQ: Deposits, Billing and Account Funding?
Quick answer: Find answers about FroggyAds deposits, account funding, billing, payment methods, minimum funding requirements, balances and payment-related support. How deposits, billing, minimums and refunds work on FroggyAds – answered clearly so you know exactly what to expect before you fund an account. You fund a balance and spend it on traffic. FroggyAds is prepaid and self-serve: you deposit funds, and your campaigns spend from that balance on the traffic you bid for. You fund the account from $50 and pay according to the bids and pricing model used by each campaign.
| Section | Distinct excerpt from this page |
|---|---|
| What to expect when you fund an account | Published account, funding and campaign terms apply, and campaign budgets can be controlled from the self-serve dashboard. |
| Minimum deposit | Start from $50 – a low entry point so you can test before committing more. |
| Top up anytime | Add funds whenever you want to keep winning campaigns running and scaling. |
Reference for Payment FAQ: Deposits, Billing and Account Funding: FTC guidance on online advertising and marketing.
Editorial review for Payment FAQ: Deposits, Billing and Account Funding: FroggyAds Editorial Team, .
- Planning: What to expect when you fund an account.
- Control: Simple prepaid campaign funding.
- Decision: Flexible, secure ways to fund your balance.
What to expect when you fund an account
FroggyAds is prepaid and self-serve: you deposit funds, and your campaigns spend from that balance on the traffic you bid for. The minimum deposit is $50. Published account, funding and campaign terms apply, and campaign budgets can be controlled from the self-serve dashboard.
You fund the account from $50 and pay according to the bids and pricing model used by each campaign. Refund eligibility is conditional and subject to the published terms.
Common questions
- What is the minimum deposit?
- How does billing work?
- Can I get a refund?
- Can I top up anytime?
- Is there a contract or monthly fee?
See payment faq inside the platform
Everything runs from one self-serve dashboard – launch the campaign, target precisely, then watch results by source and optimize in real time.
- What is the minimum deposit?
- How does billing work?
- Can I get a refund?
Simple prepaid campaign funding
You fund a balance and spend it on traffic.
Minimum deposit
Start from $50 – a low entry point so you can test before committing more.
Prepaid balance
You fund a balance and campaigns spend from it; there is no long-term contract.
Top up anytime
Add funds whenever you want to keep winning campaigns running and scaling.
Guarantee
Refund eligibility is conditional. Review the Money-Back Guarantee page for the exact spend, timing and account requirements.
Fund your account
Open an account and deposit from $50 to start.
Payment FAQ
When should an advertiser fund a FroggyAds account?
Fund it after the campaign objective, destination, tracking, bid, budget, and approval materials are ready for a controlled test. A deposit should support a written plan rather than create pressure to spend the balance quickly.
Who should be allowed to make advertising deposits?
Use named business access with a clear spending authority and recovery process. Keep payment access separate from routine campaign editing when the organization needs an approval boundary.
Does the ad format change how campaign spend is charged?
The campaign's supported pricing model and bid determine how delivery draws from the prepaid balance. Check the selected format and current pricing information before setting the test cap.
What should be ready before the first deposit?
Confirm the account details, accepted payment route, campaign plan, destination, tracking, and person responsible for reviewing spend. Read the current funding and refund terms before money is added.
How much should a first account top-up cover?
Cover the minimum deposit and only the controlled tests the business is prepared to run. Build the amount from cell budgets, daily caps, conversion delay, and a reserve instead of assuming all deposited funds must be used.
Which records should be kept for account funding?
Retain the transaction receipt, date, amount, currency, account, business approver, and balance change. Reconcile those records with campaign spend and any applicable credits or adjustments shown in the account.
What should an advertiser do if the balance looks wrong?
Pause further funding and compare payment records, account activity, campaign spend, and displayed adjustments. Contact payment support with the transaction reference and screenshots rather than trying repeated deposits.
Which security checks protect advertising payments?
Use the official account and payment route, named access, strong authentication, and an internal approval rule for larger deposits. Do not share payment credentials in campaign notes or informal support messages.
When should automatic or repeated top-ups be stopped?
Stop them when campaign delivery, account access, tracking, approval, or balance reconciliation is unresolved. Restore funding only after the cause and the next spending limit are documented.
When is another deposit justified for a growing campaign?
Add funds when the current balance, forecast delivery, and approved cap show a real need for the next period. Confirm that source quality and accepted outcomes still meet the campaign rule before extending spend.
Flexible, secure ways to fund your balance
Top up your FroggyAds account with the method that suits you. Every deposit unlocks the same self-serve access to 750+ SSP integrations – and qualifies for advertising bonus credits.
Deposit and start
Create your account and fund from $50 to launch your first campaign.