FroggyAds refund eligibility.
Qualifying accounts may request a refund within 7 days after spending at least $500, subject to the published refund terms and eligibility conditions.
What does this page explain about Money Back Guarantee?
Quick answer: Qualifying accounts may request a refund within 7 days after spending at least $500, subject to the published refund terms and eligibility conditions. To qualify for the Money-Back Guarantee, your account must spend at least $500 within the first 7 days after signup. The intent of the guarantee is to lower the risk of trying FroggyAds for the first time: you can test the platform and its traffic with confidence that the stated conditions apply. To make any guarantee request straightforward, keep your campaigns and records clean: launch real campaigns, use source-level controls, and let your dashboard track spend and delivery.
| Section | Distinct excerpt from this page |
|---|---|
| A conditional 7-day refund policy | This gives you enough campaign activity to properly test our traffic, targeting, and platform features. |
| If it is not the right fit | A qualifying request may result in a refund of the initial payment under the published eligibility conditions. |
| Conditional 7-day refund policy | Test the full platform during your first 7 days with confidence. |
Reference for Money Back Guarantee: FTC guidance on online advertising and marketing.
Editorial review for Money Back Guarantee: FroggyAds Editorial Team, .
A conditional 7-day refund policy
Eligible new advertisers may request a refund of the initial payment when the account spends at least $500 within the first 7 days and the request meets the published eligibility conditions.
To qualify for the Money-Back Guarantee, your account must spend at least $500 within the first 7 days after signup. This gives you enough campaign activity to properly test our traffic, targeting, and platform features.
If it is not the right fit
A qualifying request may result in a refund of the initial payment under the published eligibility conditions.
We are focused on giving advertisers a transparent, reliable, and performance-driven media buying experience. Try FroggyAds with confidence and see how our self-serve DSP can support your advertising goals.
Ready to put FroggyAds to the test?
Create your account, run a genuine campaign test and review the published refund terms before requesting a refund.
Confidence built into every account
Conditional 7-day refund policy
Test the full platform during your first 7 days with confidence.
Refund of the initial payment for qualifying requests
A qualifying request may result in a refund of the initial payment under the published terms.
Human support
Real people help you get set up, launch campaigns and handle your request quickly.
Published terms
Review the published account, campaign and refund terms before funding.
What the guarantee means for a new advertiser
This explanation is provided for clarity and does not modify the guarantee terms stated above, which always govern. The intent of the guarantee is to lower the risk of trying FroggyAds for the first time: you can test the platform and its traffic with confidence that the stated conditions apply. It is designed for advertisers acting in good faith who run genuine campaigns and use the platform as intended.
To make any guarantee request straightforward, keep your campaigns and records clean: launch real campaigns, use source-level controls, and let your dashboard track spend and delivery. If you have questions about whether your situation qualifies, contact support on Telegram and the team will walk you through it against the terms above. As with all policy pages, the formal wording is authoritative, and nothing in this summary expands, limits or alters it.
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Questions, answered
Clear answers based on this page.
Who is the FroggyAds money-back guarantee designed for?
The FroggyAds money-back guarantee is presented for qualifying new advertisers who meet the published eligibility conditions. Read the current terms before relying on it, because eligibility depends on the account and campaign record.
How much must an account spend to meet the stated guarantee threshold?
The page states that a qualifying account must spend at least $500 during its first 7 days. Keep the dashboard and payment records so support can review the request against the published terms.
When does the 7-day guarantee period begin?
The page ties the 7-day period to the account's first days after signup. Confirm the relevant signup and spend dates in the account record instead of estimating the deadline.
How can an advertiser request a guarantee review?
Contact FroggyAds support with the account and campaign details after the published eligibility requirements have been met. Support can then review the request against the current guarantee terms.
How does the new-advertiser guarantee differ from the FroggyAds Refund Policy?
No. The guarantee has its own conditions for qualifying new advertisers, while the Refund Policy covers the separate cases listed on that page. Check both documents when a request could involve either route.
Which records help support review a guarantee request?
Keep the account identifier, signup date, payment record, campaign activity and support correspondence together. Those records make it easier to compare the request with the stated spend and timing conditions.
Does opening an account alone qualify for a refund?
No. The page describes a spend requirement and a 7-day timing condition for qualifying accounts. Opening an account without meeting the published conditions does not establish eligibility.
Should campaigns remain active only to reach the threshold?
Run genuine campaigns that match the advertiser's objectives and risk limits; do not spend merely to manufacture eligibility. The guarantee terms should be treated as conditions for review, not as a reason to ignore campaign quality.
What should an advertiser do if the guarantee wording is unclear?
Pause before relying on an assumption and ask FroggyAds support to clarify the current wording. Save the reply with the account records so the decision is based on documented guidance.
What is the practical next step before using the guarantee?
Read the current guarantee and Refund Policy, confirm the account dates and plan a real campaign within a firm budget. If the conditions matter to the buying decision, ask support to clarify them before spending.