FroggyAds refund eligibility.
Qualifying accounts may request a refund within 7 days after spending at least $500, subject to the published refund terms and eligibility conditions.
A conditional 7-day refund policy
Eligible new advertisers may request a refund of the initial payment when the account spends at least $500 within the first 7 days and the request meets the published eligibility conditions.
To qualify for the Money-Back Guarantee, your account must spend at least $500 within the first 7 days after signup. This gives you enough campaign activity to properly test our traffic, targeting, and platform features.
If it is not the right fit
A qualifying request may result in a refund of the initial payment under the published eligibility conditions.
We are focused on giving advertisers a transparent, reliable, and performance-driven media buying experience. Try FroggyAds with confidence and see how our self-serve DSP can support your advertising goals.
Ready to put FroggyAds to the test?
Create your account, run a genuine campaign test and review the published refund terms before requesting a refund.
Confidence built into every account
Conditional 7-day refund policy
Test the full platform during your first 7 days with confidence.
Refund of the initial payment for qualifying requests
A qualifying request may result in a refund of the initial payment under the published terms.
Human support
Real people help you get set up, launch campaigns and handle your request quickly.
Published terms
Review the published account, campaign and refund terms before funding.
What the guarantee means for a new advertiser
This explanation is provided for clarity and does not modify the guarantee terms stated above, which always govern. The intent of the guarantee is to lower the risk of trying FroggyAds for the first time: you can test the platform and its traffic with confidence that the stated conditions apply. It is designed for advertisers acting in good faith who run genuine campaigns and use the platform as intended.
To make any guarantee request straightforward, keep your campaigns and records clean: launch real campaigns, use source-level controls, and let your dashboard track spend and delivery. If you have questions about whether your situation qualifies, contact support on Telegram and the team will walk you through it against the terms above. As with all policy pages, the formal wording is authoritative, and nothing in this summary expands, limits or alters it.
Try FroggyAds with confidence
Create your account, run a genuine campaign test and review the published refund terms before requesting a refund.
See it inside the platform
Everything runs from one self-serve dashboard – launch, target precisely, then watch results by source and optimize in real time.
- Launch and target in one workflow
- Read performance by source ID
- SmartCPC and Adscore in the background
Questions, answered
Clear answers based on this page.
How does the FroggyAds 7-day refund eligibility work?
Eligible new advertisers may request a refund of their initial payment after spending at least $500 within the first 7 days, subject to the published eligibility terms.
How much must I spend to qualify for the guarantee?
The account must spend at least $500 during the first 7 days after signup. This requirement provides enough campaign activity to evaluate the platform, traffic and targeting.
How do I request a money-back guarantee refund?
Contact FroggyAds support with your account and campaign details after the eligibility requirement has been met. Support will review the request under the published guarantee terms.
Is the money-back guarantee the same as the refund policy?
No. The 7-day guarantee has its own eligibility conditions for new advertisers. The standard Refund Policy separately covers eligible unused funds and other listed cases.