| 1 | Define the decision and accepted outcome | Confirm the accepted-order rule before selecting the content metric. | The order definition is unresolved. |
| 2 | Start with current evidence | Use a dated product specification and current customer questions. | A material dimension cannot be verified. |
| 3 | Segment by situation and intent | Explain the detail that changes this customer’s selection. | The visual implies an unsupported use. |
| 4 | Document the audience hypothesis | Write the response that would challenge the audience assumption. | Most requests concern unavailable products. |
| 5 | Make the value proposition specific | Show a concrete benefit with its material condition. | The main promise exceeds the evidence. |
| 6 | Map the complete journey | Follow the model through selection, order and support. | The next page silently switches the product. |
| 7 | Assign a clear channel role | Keep Instagram and paid-network campaign roles identifiable. | Distinct traffic routes cannot be separated. |
| 8 | Build a message architecture | Lead with the question, proof, conditions and next step. | The caption contradicts the demonstration. |
| 9 | Produce native, accessible assets | Adapt framing and sequence to the actual format. | Cropping removes an essential product detail. |
| 10 | Keep destination and promise congruent | Continue the same model and offer on the destination. | The promoted variant is unavailable. |
| 11 | Measure accepted outcomes | Review accepted orders and relevant later returns separately. | Order acceptance cannot be reconciled. |
| 12 | Set budget and capacity guardrails | Set a learning limit within stock and response capacity. | The operating boundary is exceeded. |
| 13 | Design controlled experiments | Change one explanation within comparable conditions. | A major offer change breaks the comparison. |
| 14 | Control cadence, frequency and fatigue | Maintain useful production and responsive customer coverage. | Posting volume prevents accurate updates. |
| 15 | Protect privacy and permission | Keep personal details within the authorised customer process. | A proposed use lacks the required review. |
| 16 | Verify claims, rights and disclosures | Retain claim evidence, intended use and creator approval. | An active permission has expired. |
| 17 | Make accessibility a release gate | Check meaningful alternatives and the complete customer path. | A material accessibility barrier remains. |
| 18 | Operate with named owners | Assign fact, publication, reply and escalation owners. | Incoming questions have no responsible owner. |
| 19 | Scale by quality, not volume | Expand after suitable demand and service remain supportable. | Return reasons reveal a worsening mismatch. |
| 20 | Keep a decision and learning record | Save context, result, limitation and the next review trigger. | A changed product invalidates the old conclusion. |