The following terms give a new SaaS Marketing team a shared vocabulary. Definitions should be adapted to the organization, but the operational meaning must remain testable and connected to an owner.
Audience evidence in SaaS Marketing
Observable information showing who has the relevant situation and why the description is credible. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Value proposition in SaaS Marketing
A concise explanation of the useful change, intended audience and reason to believe. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Channel role in SaaS Marketing
The single primary job assigned to a channel within the broader journey. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Primary metric in SaaS Marketing
The accepted signal used to make the continue, revise or stop decision. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Diagnostic metric in SaaS Marketing
A supporting signal that helps explain why the primary outcome changed. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Conversion in SaaS Marketing
A defined action that is accepted only after quality and reconciliation rules are applied. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Attribution in SaaS Marketing
A model for assigning credit that must not be confused with true incrementality. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Incrementality in SaaS Marketing
The additional outcome caused by an activity compared with what would otherwise have happened. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Learning budget in SaaS Marketing
A capped amount of money, time or production capacity used to answer a defined question. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Quality gate in SaaS Marketing
A rule that blocks scale when traffic, leads, orders, engagement or data cannot be trusted. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Frequency in SaaS Marketing
How often a person is exposed to a message within a defined period. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.
Decision log in SaaS Marketing
A dated record of evidence, interpretation, action, owner and next review. For SaaS Marketing, apply the term to connect demand generation to trial, activation and recurring value and record its operational meaning in the measurement contract.