An enquiry-quality worksheetTurn network reports into a serviceable-demand decision
The buying question: Use this worksheet when an Italian service campaign generates enquiries that need review. It helps you compare the network’s delivery with the work your team can fulfil, without mistaking every submitted form for a sales opportunity.
Start with a clearly described service and a defined coverage area. Keep one record per enquiry, with its submission date, campaign reference and review status. The sales team should be able to explain an exclusion in ordinary terms, such as an address outside coverage or a duplicate request. Avoid changing the rule because one source looks better under a different definition.
Before launch: Keep the intended city or service area, customer language and response hours beside the campaign record. Verify these against the destination before interpreting the results. An ad promising an appointment today needs a working path to a genuinely available appointment.
- Verify eligibility. Test the enquiry form using a serviceable address and a clearly unsupported one. Confirm that each receives the intended explanation, and check the reference that reaches your business record.
- Review comparable enquiries. Give each enquiry the same follow-up opportunity. Record whether it is contactable and suitable for the advertised service. Do not reject a recent submission simply because an older one has already been contacted.
- Choose the corrective action. Compare accepted cost with what the business can afford, then use rejection reasons to choose the next adjustment. A coverage problem may require a targeting change; a confusing offer may require clearer copy.
| Stage | Include | Keep separate |
|---|
| Submitted enquiry | Customer form submissions received before qualification, with a campaign reference where available. | Flag repeated submissions; exclude technical tests from customer acquisition counts. |
| Contactable enquiry | A request with usable contact details after the same follow-up procedure. | Unanswered recent enquiries still inside the review period. |
| Accepted opportunity | A genuine request for the offered service at an address you can serve. | Out-of-area requests, duplicates and unsuitable service requests. |
A transparent calculation for a Milan service test
Hypothetical example: Assume a test spends EUR 160 and receives eight enquiries. After the same review period, two are duplicates and two are outside the service area, leaving four accepted opportunities. Media cost is EUR 20 per submitted enquiry and EUR 40 per accepted opportunity.
If only two of those four later book, media cost per booking is EUR 80. These invented figures illustrate the counting method, not a FroggyAds price, forecast or result. Add your actual operating costs before judging profit.
Use the finding to improve the next purchase
If out-of-area requests dominate, revisit the available location controls and the destination’s coverage explanation. If suitable enquiries do not book, investigate the follow-up and offer before blaming the network. Our source reporting helps you connect that diagnosis with a buying decision. Create your free FroggyAds account
Research context: General paid-advertising and targeting background remains available from shopify.com and support.google.com for general terminology. The Italy facts above are attributed to the European Union, Italia.it and Istat; the privacy section identifies the Italian Garante guidance. None of these sources establishes a FroggyAds campaign result or guarantees publisher availability.