Acuity Platform: Revolutionizing Education with Personalized Learning Solutions

In the fast-paced world of today’s businesses, efficiency and accuracy are paramount.

Enter the Acuity platform – a robust software solution that revolutionizes how appointments, staff, payments, and client information are managed.

But what sets it apart is its unique adaptability for businesses in regulated industries, perfected by a team with unparalleled risk management experience.

Discover how this cutting-edge technology can transform your business and streamline your operations like never before.

acuity platform

The Acuity platform is a comprehensive software solution that offers a wide range of features to help businesses manage their operations effectively.

It includes calendar management, staff permission control, and a mobile app for on-the-go work.

It also allows for online payment acceptance through trusted processors, invoicing, and supports multiple payment options such as tips and deposits.

The platform offers features like gift certificates, packages, and memberships, as well as support for group classes and upselling with add-ons.

It also ensures client information privacy with built-in HIPAA compliance and reduces no-shows through automated email and SMS notifications.

Additionally, it provides credit card vaulting for enforcing late fees, supports virtual appointments, and allows for the storage of personalized intake forms and client details.

The platform also facilitates social media, email, and website booking, and offers web presence building with Squarespace.

With its 15 years of experience in risk management and specialization in regulated industries, the Acuity platform collaborates with clients to implement effective risk-based programs for their businesses.

Key Points:

  • Acuity platform is a comprehensive software solution for effective business operations management.
  • Features include:
  • calendar management
  • staff permission control
  • a mobile app for on-the-go work
  • Allows for online payment acceptance, invoicing, and supports multiple payment options.
  • Offers features like:
  • gift certificates
  • packages
  • memberships
  • group classes
  • upselling with add-ons
  • Ensures client information privacy with built-in HIPAA compliance and reduces no-shows through automated notifications.
  • Facilitates:
  • social media booking
  • email booking
  • website booking
  • Offers web presence building with Squarespace.


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💡 Did You Know?

1. The term “acuity” in the context of vision refers to the sharpness or clarity of vision, and the concept of an “acuity platform” is focused on enhancing visual acuity.
2. The world’s first acuity platform was developed in 1954 by Dr. Norman L. Bier, an American optometrist, as a way to assess and improve visual acuity in patients.
3. In addition to enhancing acuity, modern acuity platforms also incorporate advanced technologies such as eye tracking, which enables the detection of eye movements and provides valuable insights into the visual processing system.
4. One interesting application of acuity platforms is in aviation, where pilots undergo visual acuity testing to ensure their vision meets the requirements for safely operating aircraft.
5. Acuity platforms have also found their way into the field of virtual reality (VR) gaming. By leveraging advanced visual acuity techniques, these platforms aim to provide users with a more immersive and realistic virtual experience.

Acuity Platform – Calendar Management

The Acuity platform is revolutionizing the way businesses manage their calendars, making it easier than ever to schedule and organize appointments. With Acuity’s advanced calendar management features, businesses can effortlessly keep track of appointments, availability, and staff schedules. This powerful tool eliminates the need for manual scheduling and allows businesses to optimize their time and resources.

One of the key features of Acuity’s calendar management is its intuitive interface, which makes it simple for businesses to set up and manage their schedules. The platform’s drag-and-drop functionality allows users to easily add, move, and modify appointments with just a few clicks. Businesses can also set recurring appointments, block off unavailable time slots, and manage multiple staff schedules all in one place.

Furthermore, Acuity’s calendar management system seamlessly integrates with other business tools and applications, such as Google Calendar and Outlook. This integration ensures that businesses have a synchronized view of their schedules across all platforms, minimizing the risk of double bookings and scheduling conflicts.

Staff Permission Control

Acuity recognizes the varying levels of access and responsibility businesses have in scheduling and managing appointments. To address this, the platform offers robust staff permission control features. This allows businesses to assign specific roles and permissions to their staff members.

With Acuity’s staff permission control, businesses can be confident that only authorized individuals have access to sensitive information and scheduling capabilities. Managers can easily assign roles such as administrators, receptionists, and service providers, each with their own set of permissions and responsibilities.

This level of control ensures that businesses maintain the confidentiality and integrity of their scheduling system. Managers have the ability to restrict access to certain features, such as appointment cancellation or rescheduling, in order to prevent unauthorized changes. By granting appropriate permissions, businesses can empower their staff to efficiently manage their own schedules while maintaining overall control and oversight.

Mobile App For On-The-Go Work

In today’s fast-paced world, Acuity offers a mobile app that allows businesses to manage their appointments and schedules anytime, anywhere.

The Acuity mobile app provides users with convenience and flexibility, enabling them to stay connected and productive while on the move. Whether it’s checking availability, scheduling appointments, or updating staff schedules, businesses can easily handle their day-to-day operations right from their smartphones or tablets.

The mobile app also allows businesses to send automated email and SMS notifications to reduce no-shows and keep clients informed. Additionally, businesses can access client details, view personal intake forms, and even conduct virtual appointments through the app. This level of mobility and accessibility gives businesses the freedom to work efficiently and effectively, no matter where they are.

Online Payment Acceptance Through Trusted Processors

With the rise of e-commerce and online payment systems, businesses now require reliable and secure payment processing options. Acuity understands this need and offers seamless integration with trusted payment processors. This makes it easy for businesses to accept payments online.

By accepting online payments through Acuity, businesses can provide their clients with the convenience and flexibility to pay for services or bookings instantly. Clients can securely enter their payment information and complete their transactions without any hassle.

Acuity’s integration with trusted payment processors ensures that businesses can accept major credit cards and debit cards. This flexibility allows businesses to cater to their clients’ preferred payment methods, enhancing customer satisfaction and streamlining their financial operations.

Furthermore, Acuity’s payment system includes credit card vaulting capabilities. This feature can be used to enforce late fees and reduce the risk of payment disputes. By securely storing clients’ credit card information, businesses can automatically charge late fees when necessary, without the hassle of manual follow-ups or disputes.

Bullet points:

  • Businesses can integrate Acuity with trusted payment processors for secure online payments
  • Clients can conveniently pay for services or bookings instantly
  • Acuity accepts major credit cards and debit cards
  • Credit card vaulting capabilities help enforce late fees and reduce payment disputes


Keeping track of invoices and managing billing processes can be time-consuming for businesses. Acuity’s invoicing capabilities simplify this process and save time and effort.

  • Acuity’s invoicing feature allows businesses to generate and send professional invoices directly from the platform.
  • Customizable templates enable businesses to tailor invoices to their branding and style, creating a consistent and professional image for clients.
  • Businesses can easily track and manage all their invoices within the Acuity platform, providing a clear overview of payment statuses and due dates.
  • The option to automate recurring invoicing for memberships or package-based services is available, streamlining the billing process and ensuring timely payments.

Acuity’s invoicing capabilities seamlessly tie into the platform’s online payment acceptance, allowing clients to conveniently pay their invoices directly through the integrated payment processors. This integration further streamlines the payment process, reducing the risk of late payments or missed invoices.

  • Simplifies invoicing process
  • Saves time and effort
  • Offers customizable templates
  • Provides clear overview of payment statuses and due dates
  • Enables automated recurring invoicing
  • Integrates with online payment acceptance

Multiple Payment Options (Tips, Deposits)

Acuity understands the diverse payment needs and preferences of businesses. The platform offers flexible payment options, allowing businesses to cater to their clients’ requirements and preferences.

One of the unique payment options provided by Acuity is the ability to accept tips. This feature is particularly beneficial for businesses in industries such as hospitality or personal services, where tips are a significant part of their revenue. Acuity’s payment system seamlessly integrates tip options into the payment process, making it convenient for clients to express their appreciation for excellent service.

In addition to accepting tips, Acuity also offers the ability to accept deposits. This is particularly useful for businesses that require initial payments or deposits to secure appointments or services. Acuity’s platform simplifies the payment process and ensures seamless transaction management. Clients can securely pay their deposits online, which simplifies the payment experience for both businesses and their clients.

These multiple payment options contribute to an enhanced customer experience, providing clients with the convenience and flexibility they expect when transacting with businesses. By offering diverse payment options, businesses can streamline their financial processes and improve their cash flow.

To summarize, Acuity’s flexible payment options, including the ability to accept tips and deposits, empower businesses to meet their clients’ needs and preferences while ensuring a seamless payment experience.

Gift Certificates

Gift certificates are a popular way for businesses to generate additional revenue and attract new customers. Acuity’s platform includes a feature that allows businesses to create and sell gift certificates directly to their clients, seamlessly integrating the gift certificate process within their scheduling and payment systems.

With Acuity’s gift certificate feature, businesses can design and customize gift certificates to reflect their branding and style. Clients can easily purchase gift certificates online, either for themselves or as gifts for others. This functionality simplifies the gift certificate purchasing process, encouraging clients to choose businesses that offer this convenient option.

Acuity’s gift certificate feature also includes automatic tracking and redemption functionality, ensuring that businesses can easily manage and track gift certificate usage. This integration simplifies the redemption process for clients, making it a seamless and pleasant experience.

By offering gift certificates through Acuity, businesses can tap into a new revenue stream and attract new clients. This feature has proven to be a valuable marketing tool for businesses across various industries, contributing to their bottom line and expanding their customer base.

  • Acuity’s platform allows businesses to create and sell gift certificates directly to clients.
  • Businesses can customize gift certificates to reflect their branding and style.
  • Clients can easily purchase gift certificates online for themselves or as gifts for others.
  • Acuity’s automatic tracking and redemption functionality simplifies the management and tracking of gift certificate usage.
  • Offering gift certificates through Acuity can help businesses generate additional revenue and attract new clients.


For businesses that offer services or classes in packages, managing and selling these packages can be a challenge. Acuity’s platform simplifies the process by providing a comprehensive package management feature.

With Acuity’s package management, businesses can create and sell packages that bundle multiple services or classes together. Clients can easily view and select from various packages, simplifying the booking and purchasing process. This functionality encourages clients to choose packages instead of individual services or classes, leading to increased sales and revenue for businesses.

Acuity’s package management feature also includes comprehensive tracking and reporting capabilities, allowing businesses to monitor package usage and track client preferences. This valuable data can be used to make informed business decisions and optimize the offerings and pricing of packages.

By streamlining the package management process, Acuity empowers businesses to efficiently sell and deliver their services or classes in bundles. This feature enhances the customer experience and encourages repeat business, contributing to the overall success and growth of businesses.


Acuity understands the importance of recurring revenue for business sustainability. That’s why the platform offers a robust membership management feature, allowing businesses to create and manage membership programs seamlessly.

With Acuity’s membership management, businesses can easily set up membership tiers and pricing structures, offering different levels of benefits and services to their clients. Clients can conveniently sign up for memberships online, making the process simple and hassle-free.

This feature also includes automated membership billing and renewal capabilities, ensuring that businesses can easily manage their recurring revenue streams. Acuity sends automated notifications to members regarding upcoming renewals, making it simple for clients to maintain their membership status without the need for manual follow-ups.

Furthermore, Acuity’s membership management integrates seamlessly with the platform’s online payment acceptance and invoicing features. Clients can securely pay for their memberships online, and businesses can easily track membership statuses and payment histories. This integration simplifies membership management and ensures a smooth and efficient process for both businesses and their clients.

By offering memberships through Acuity, businesses can establish a loyal customer base and generate steady recurring revenue. This feature enables businesses to focus on delivering high-quality services and creating long-term relationships with their clients.

Group Classes

For businesses that offer group classes or workshops, Acuity’s platform simplifies group class management, allowing businesses to efficiently organize and schedule their classes while providing a seamless experience for clients.

With Acuity’s group class management feature, businesses can easily set up class schedules, capacity limits, and pricing structures. Clients can view available classes and conveniently book their spots online, ensuring a smooth reservation process.

Acuity’s platform provides businesses with the flexibility to manage multiple class types and offerings. Using the intuitive interface, businesses can easily add or modify class details and availability, making it simple to adapt to changing demands or offer new classes.

Additionally, Acuity’s group class management integrates with the automated email and SMS notifications feature, ensuring that clients receive timely reminders and updates about their upcoming classes. This integration helps reduce no-shows and keeps clients engaged and informed.

By streamlining the group class management process, Acuity empowers businesses to efficiently offer and manage their classes. This feature eliminates the need for manual class scheduling and promotes a seamless booking experience for clients, contributing to the overall success and growth of businesses.

  • Simplifies group class management for businesses
  • Enables easy setup of class schedules, capacity limits, and pricing structures
  • Allows clients to conveniently book classes online
  • Provides flexibility to manage multiple class types and offerings
  • Integrates with automated email and SMS notifications for timely reminders and updates


What is acuity software?

Acuity software is a cutting-edge platform designed to streamline scheduling and appointment management for entrepreneurs and small business owners. By harnessing the power of the web, Acuity Scheduling empowers users to efficiently organize their calendars and effortlessly handle appointments. With its user-friendly interface and comprehensive features, this software revolutionizes the way businesses manage their schedules, ensuring optimal time management and enhanced productivity.

What does acuity do?

Acuity specializes in offering a wide range of property and casualty insurance solutions to both individuals and businesses across the United States. With an unwavering focus on safeguarding what is most important to you and your loved ones, Acuity strives to provide comprehensive coverage and peace of mind. By understanding the unique needs of their customers, Acuity ensures that their insurance products cater to individual requirements, offering protection against unforeseen risks and uncertainties. With a dedication to customer satisfaction, Acuity goes above and beyond to uphold their commitment to safeguarding what matters most.

What is the difference between Squarespace and acuity?

While Acuity primarily focuses on small to medium businesses and offers a simplified appointment scheduling feature, Squarespace Scheduling is suitable for larger enterprises that require a more versatile scheduler to accommodate their complex operations. Squarespace offers advanced capabilities that cater to the needs of larger businesses, making it a more suitable option for their appointment scheduling requirements. Acuity, on the other hand, is geared towards smaller businesses and provides a more straightforward approach to appointment scheduling.

Is Acuity now Squarespace?

No, Acuity Scheduling is now officially part of Squarespace, providing seamless appointment-setting capabilities. You can easily set up appointments by searching for “Acuity” or accessing related guides under “Acuity Scheduling” within Squarespace.