How Do I Create An Account With FroggyAds?
You can create an account here at https://premium.froggyads.com/#/signup. Once you have done that, you can log in to the platform to start creating campaigns, advertisements and deposit
funds.
How Do I Create An Account With FroggyAds?
You can create an account here at https://premium.froggyads.com/#/signup. Once you have done that, you can log in to the platform to start creating campaigns, advertisements and deposit
funds.
What Is A Dashboard?
Your dashboard is your initial page upon login. Your Dashboard allows you
to have an overview of all your information from Balance, Today’s Spend, Yesterday’s Spend, Total Spend, Total Payments,
Last Payment, Impressions for the day.
How Do I Create A Campaign?
On your dashboard along the top there is a campaigns tab, click that
and you can add a new campaign here. Alternatively on your dashboard, to the right of the dashboard under the “account
overview” you will see a “NEW” dropdown button, click that and then click “Campaign”.
*You will need to create
a campaign before you create an Advert*
What is a Daily impression Cap at Campaign level?
This is a feature to be used only if you want
to set impressions cap for the entire campaign. When the campaign reaches the impression cap, the campaign will
pause. You also have the ability to set impressions cap per advert, which is most commonly used. The purpose of
this is feature is if for example, you have 10 adverts in a campaign, and you want in total 1,000,000 impressions
regardless of which advert servers more impressions or not, then you would set 1,000,000 as the cap for the campaign.
However if you want each advert to serve evenly 100,000 impressions each (10 adverts, that adds up to 1,000,000)
then instead you would not set an impressions cap at the campaign level but set up impressions cap per advert.
How Do I Create An Advert?
You must have created a campaign first before you can create adverts.
Adverts are nested inside of campaigns. On your dashboard along the top click Campaigns, then click into a campaign,
and from there you can create adverts. Alternatively you can also create new adverts from your dashboard, to the
right of the dashboard under the “account overview”, you will see a “NEW” dropdown button, click that and then click
“Advert”.
How Do I Clone My Ad?
You have the option of cloning both your Campaign and Advert. By cloning,
this will save you time by creating an advertisement with the exact same settings / targeting options. You do have
the ability to also replace the creative or the tags, in the event you want to clone to keep the same targeting
settings but want to apply it for a new advert creative.
Ex: this is good for times that you want to split test between a “PopUp” and “PopUnder”. In that case if you already have a popup campaigns live and want to set up the exact same campaign but test the popunder, then you simply clone it but changing the “Ad Type”.
What Targeting Options Do You Allow?
Time Targeting Carrier Targeting
Operating System
Browsers
Desktop or Mobile
Country
How Do I Find Country Specific Carriers?
You can use Google or other search engines to find all
the carriers that are in a specific country to find the complete list.
Cannot Find The Carrier You Are Looking For?
Try Google or other search engines and see if that
carrier has alternative names, such the below are all the same companies, but we do not have Telcel listed in our
platform.
Telcel
America Movil
Claro
What Channel Category Do You Have?
run-of-network - Cannot accept any nudity, sexually suggestive,
18+ content/creative, download (flash/java update) ads.
adult - Adult websites, accepts both adult and mainstream
ads.
software - Accepts everything.
What Countries Do You Have Traffic In?
Traffic in over 196 countries.
Which Countries Have The Most Volume?
We cannot provide an accurate amount as volume / traffic
is always fluctuating. If your bid is competitive enough volume is not an issue.
What Are Your Macros?
Please see below list of our macros, you will also see all these macros
listed in the advert creation page
What Ad Units Are Available?
All Sizes of Display Banner Ads
Native Ads
Pop-up
Pop-under
Pop-tab
Interstitial
What Is Impression Capping?
Daily Impression Cap: This feature stops delivery on an “Advert”
once the cap is met and restarts on the next day (as the cap resets daily).
What Does Delivery Method “Speedy” or “Smooth” mean?
This is the algorithm on how to deliver
your impressions to your adverts, please see below explanation;
Speedy – Deliver as fast as possible
Smooth – Evenly delivers the impressions throughout the day, must have a
daily impressions cap of 100,000 or higher.
What Is Frequency Capping?
This feature is to cap the amount of times the user will see your
advert within a time period. The most common used is 1/24 which means a user will only see your advert once per
24 hours basis.
What is SUBIDs and how do I use it?
SUBIDs is what allows you to optimize your campaigns, each
SUBID represents a website that is part of our network where your advert is shown. You can pull reports on our platform
to determine which SUBID is bringing you conversions, and which ones are not. From there you have ability to whitelist
or blacklist SUBIDs which allows you to maximize your spending on the placements that is performing for you.
How can I track conversions?
You can use either image pixel or S2S (server-to-server pixel) to
track conversions.
Do you have instructions to implement the pixel?
Yes you will get our setup guides in your welcome e-mail
Can I block domains so my ads do not show on them?
Yes in the advert properties page you have
the ability to add domains to block, so your adverts do not show up on these domains.
What Payments Do you Accept?
We accept all kind of Credit Cards, WebMoney, PayPal or Bank Wire payments.
What is the Minimum Deposit?
$50 USD.
Do You Have A Refund Policy?
Yes we do, please submit a request from the platform and a refund
will be issued within 14 days, back to your PayPal account.
What Is The Approval Process for Payments?
When you make a payment on our platform they are
approved within 24 hours (usually much quicker). For Wire Transfers as there is more delay for us to receive the
funds, the moment we confirm the funds on our end it will be added to your balance in your account.
What Is The Approval Process for Adverts?
Adverts are approved or denied within 24 hours, usually
much quicker than that. As long as they abide by our guidelines, they will be approved.
Reason For Advertisement Denied?
The reason for an advertisement denied to run on our network
can be of various reasons. We also look at your targeting settings, bid rates, to ensure it looks right, as we
do not want you to waste your funds because you inputted the wrong settings! When your advert is denied you will
get the reason for it, but some of the common reasons are
How Do I Update My Account Information (change password)?
When you login to the platform at
the top right there is a tab called “Account” click that and this will allow you to update your information.
Why Is My Advert Not Getting Any Impressions?
Please check the following things of the advert
in the platform, as they are reasons why adverts do not receive impressions;
If none of these apply, please send us a message through support so we can look into it for you.
How Do I Check My Payment History?
In your login along the top there is a tab called “Billing”
click here, and you will see your history of payments along with ability to top up the balance.
How Do I Pull Invoices Off Of The Platform?
In your login along the top there is a tab called
“Billing” click here, and you will be able to pull invoices from here.
What Is Your Minimum CPM Bid?
The minimum bid depends on if it is banner or full page advert,
and the country you are targeting. You can see the minimum bids on the advert creation page.
What Is The Average Bid?
The average bid fluctuates frequently so there is no clear answer we
can provide here. If you like the inventory, you should raise the bid to get more traffic and better rotation which
can yield higher results.
Are Your Rates Expensive?
We are a traffic platform that works on a bidding model. You are competing
against other buyers, thus the rates is all determined based by other advertisers. If they are bidding high, you
need to compete with the buyers to get the traffic, if they bid low then your bids can be lower.
How Can I Get More Traffic?
If you are not receiving the amount of traffic that you want, try
increasing your CPM rate, as your bid rate might be too low and thus other buyers are bidding higher and winning
the traffic.
How Come Your Traffic Is Not Converting?
There is many variables why traffic may not convert.
We have a proprietary platform with internal auditing that blocks out fraudulent traffic, and we advise our buyers
to use 3rd party auditing companies to help determine if traffic is legitimate. As long as traffic is legitimate
than we cannot blame traffic source or platform for no conversions. Below are common reasons why you are not seeing
conversions
What Type Of Reporting Do You Offer?
Our robust reporting system allows you to pull high level
to very detailed reports easily. The reporting is also real-time.
Do You Offer Integration Partnership?
No sorry.
Where Are You Located?
Our head office is in Aarhus/Tilst, Denmark.