Unlock Engaging User Experiences with Rich Push Notifications: iOS 12 Demystified

When it comes to captivating users and grabbing their attention, rich push notifications in iOS 12 are a game-changer.

With the ability to include multimedia attachments and enhanced functionalities like grouped notifications and custom grouping, these notifications take engagement to a whole new level.

But how can you ensure your push notifications deliver the best results?

Discover how MoEngage Push Amplification helps brands like Bigbasket, Travelz, and Oyo Rooms optimize their push notification delivery rates and create unforgettable user experiences.

Enabling Rich Push Notifications Through iOS 10’s Notification Service Extension

To enable rich push notifications in iOS 12, developers must leverage the Notification Service extension and Notification Content extension. Push notifications must be enabled for the app, and a notification service extension must be created to handle incoming push notifications. This extension enables developers to modify the content of the push notification before it is displayed to the user.

Steps To Enable Push Notifications For The App

To enable push notifications for an iOS app, developers must first register the app for remote notifications in the AppDelegate. This process involves requesting permission from the user to receive push notifications. Once the user grants permission, the app is registered with Apple’s Push Notification service, and a unique token is generated for the device. This token is used to send push notifications to the device.

Additionally, developers must configure the Info.plist file with the necessary settings to allow the app to receive and display push notifications. These settings include specifying the type of notifications the app supports, defining the app’s push notification categories, and providing the necessary entitlements for push notifications.

Creating A Notification Service Extension For Rich Push Notifications

To create a notification service extension for rich push notifications, developers should follow these steps:

1. Add a new target to the Xcode project.
2. This new target will be responsible for handling incoming push notifications and modifying their content.
3. Configure the notification service extension to import the CTNotificationService module.
4. Utilize the CTNotificationServiceExtension class provided by CleverTap.

The notification service extension allows developers to customize the appearance and behavior of push notifications, providing a richer user experience.

• Import the CTNotificationService module
• Use the CTNotificationServiceExtension class

“The notification service extension enhances the functionality of push notifications, allowing developers to tailor the content to their specific needs.”

Utilizing CTNotificationService For Rich Push Notifications

The CTNotificationService framework provided by CleverTap simplifies the process of handling rich push notifications. By using the CTNotificationService class, developers can easily process push notifications and add custom media attachments, such as images, videos, audio files, or GIFs. This framework provides a convenient way to enhance the visual appeal and interactivity of push notifications.

Implementing Rich Push Notifications With CTNotificationServiceExtension Class

To implement rich push notifications using the CTNotificationServiceExtension class, developers need to subclass the CTNotificationServiceExtension and override the didReceive(_:withContentHandler:) method.

This method is called when a push notification is received, and it allows developers to process the notification and modify its content or attachments.

By using this class, developers can effortlessly add media attachments to push notifications.

Required Payload Content For Rich Push Notifications

To enable the sending of rich push notifications, the push payload must contain specific key-value pairs. The following requirements must be met:

• The mutable-content flag should be set to 1 to allow modification of the push notification.
• Each attachment requires the inclusion of the ct_mediaUrl key-value pair, which specifies the URL of the media file.
• Additionally, the ct_mediaType key-value pair must be provided to indicate the type of media attachment.

Example:
{
"aps": {
"alert": "New message",
"mutable-content": 1
},
"attachments": [
{
"ct_mediaUrl": "https://example.com/image.jpg",
"ct_mediaType": "image/jpeg"
},
{
"ct_mediaUrl": "https://example.com/video.mp4",
"ct_mediaType": "video/mp4"
}
]
}

• Ensure that the necessary key-value pairs are included in the push payload.
• Set the mutable-content flag appropriately.
• Specify the ct_mediaUrl for each attachment.
• Provide the corresponding ct_mediaType for the media attachment.

Adding CTNotificationContent For Displaying Captions And Media In Rich Push Notifications

To display captions, sub-captions, and carousel media in rich push notifications, developers need to add the CTNotificationContent to the Notification Content Extension. CTNotificationContent allows developers to define the layout and content of the push notification, including the text, images, and carousel media. This framework provides a flexible solution for creating engaging and interactive push notifications.

Implementation Guide For Rich Push Notifications Using CTNotificationContent Framework

To implement rich push notifications using the CTNotificationContent framework, developers need to follow a step-by-step guide, which includes the following:

1. Set up the Notification Content Extension.
2. Configure the Info.plist file.
3. Utilize the CTNotificationContent framework to design the layout and content of the push notification.

This guide provides a comprehensive walkthrough for implementing rich push notifications on iOS 12.

• Set up Notification Content Extension
• Configure Info.plist file
• Utilize CTNotificationContent framework to design notification layout and content.

Code Snippets For Swift And Objective-C For Rich Push Notifications

To aid developers in implementing rich push notifications, CleverTap provides code snippets in both Swift and Objective-C. These code snippets demonstrate how to:

• Handle incoming push notifications
• Modify their content or attachments
• Display rich media in the push notification

By leveraging these snippets, developers can quickly and effectively integrate rich push notifications into their iOS apps.

In conclusion, rich push notifications have emerged as a powerful tool for engaging users on iOS devices. With the introduction of rich push notifications in iOS 10 and the enhancements made in iOS 12, developers can create visually appealing and interactive notifications that provide users with more control and improve the overall push messaging experience. By following the steps and utilizing the frameworks and code snippets provided by CleverTap, developers can easily implement rich push notifications in their iOS apps and unlock engaging user experiences.

FAQ

How to implement rich notification iOS?

To implement rich notifications on iOS, you first need to enable push notifications for your app. This can be done by implementing the necessary code and configurations to register for push notifications in your app delegate. Once push notifications are enabled, you can move on to creating a notification service extension in your Xcode project.

To create a notification service extension, navigate to your Xcode project and select “File > New > Target”. From the given options, choose the “Notification Service Extension” template. This will generate a new target in your project specifically for managing the content and appearance of your notifications. From there, you can customize the extension to handle and modify notifications as per your requirements, including adding rich media, custom actions, and interactive components.

What is rich push notification in iOS?

Rich push notifications in iOS are interactive pop-up messages that include attachments such as animated GIFs, videos, and audio. These notifications provide a visually captivating and engaging experience for users, allowing businesses to effectively communicate with their customers even when they are not actively using the app or browsing the website. By incorporating rich media attachments, these notifications make it easier for businesses to capture the attention of their audience and deliver information or promotions in a more inviting and compelling manner.

How do I send rich push notifications?

To send rich push notifications, start by creating a new message and selecting the option for Push Notification. Then, choose the intended targets for your notification. Next, select an image to accompany your push notification and upload it to the message. Once the image is uploaded, you can preview the push notification to ensure it appears as desired. Finally, send the message to deliver the rich push notification to your chosen recipients. This process allows you to engage users with visually appealing and informative notifications.

How can businesses leverage rich push notifications in iOS 12 to enhance user engagement and drive conversions?

Businesses can leverage rich push notifications in iOS 12 to enhance user engagement and drive conversions by incorporating visual elements and interactive features into their notifications. With rich push notifications, businesses can include images, videos, and GIFs to capture users’ attention and make their messages more visually appealing. By presenting content in a visually stimulating way, businesses can increase user engagement and encourage users to click through to their app or website.

In addition to visual elements, businesses can also make use of interactive features in rich push notifications. They can include buttons that allow users to perform actions directly from the notification, such as liking a post, adding an item to their cart, or completing a purchase. By offering these interactive options, businesses can make it easier for users to engage with their app or make a conversion without even opening the app. This can lead to higher conversion rates and increased user satisfaction.