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How To Reactivate Facebook Ads Account

Est. reading time: 14 min

Facebook Ads is one of the most powerful tools for online advertising, boasting over 2.8 billion monthly active users as of 2021. However, sometimes advertisers may encounter issues with their accounts, such as their Facebook Ads account being deactivated. This can be frustrating, but there are steps you can take to reactivate your account and get back on track.

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Reactivate Old Ads Manager

To reactivate your FacebookAdsaccount, the first step is to log into your Facebookaccount and navigate to the Business Manager. From there, click on “Business Settings” and then select “Ad Accounts” to see a list of your ad accounts. If you have an old ad account that has been deactivated, you can try reactivating it by clicking on the account and following the reactivation prompts. Facebook will review your account and provide you with the necessary steps to reactivate it.

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Resolve Account Issues

If your account was deactivated due to a violation of Facebook’s advertising policies, you will need to address the issue before reactivation is possible. Facebook provides a review process where you can request a review of your account to resolve any issues. It is important to carefully read and understand Facebook’s policies to avoid future account deactivation.

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Review Ad Content

Another common reason for account deactivation is the use of misleading or inappropriate ad content. To reactivate your account, review your ad content and make sure it complies with Facebook’s advertising policies. Pay attention to prohibited content such as illegal products or services, adult content, or deceptive practices. Ensuring your ad content meets Facebook’s guidelines will increase your chances of successfully reactivating your account.

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Provide Additional Information

In some cases, Facebook may request additional information to verify your identity or resolve any account issues. This may include submitting identification documents or providing more details about your business. Be prepared to provide the requested information promptly and accurately to expedite the reactivation process.

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Contact Facebook Support

If you have followed all the steps above and are still unable to reactivate your Facebook Ads account, it may be necessary to reach out to Facebook’s support team. They can provide further assistance and guidance specific to your situation. Use the “Support Inbox” in the Business Manager to contact Facebook support and explain your issue in detail. Remember to be patient and persistent in your communications with Facebook, as resolving account issues can sometimes take time.

In conclusion, reactivating a Facebook Ads account is not always straightforward, but it is possible with the right steps and a thorough understanding of Facebook’s policies. By reviewing and resolving any account issues, ensuring compliance with advertising policies, and providing any necessary information, advertisers can get their accounts back up and running. Remember to stay proactive, and if all else fails, don’t hesitate to reach out to Facebook’s support team for further assistance.

How can you reactivate your Facebook Ads Account and boost your online advertising efforts?

In the world of online advertising, Facebook Ads is a powerful platform that allows businesses to reach a wide audience and promote their products or services effectively. However, there may be instances where your Facebook Ads Account gets deactivated, whether it is due to a violation of Facebook’s policies, suspicious activities, or simply an accidental deactivation. If you find yourself in this situation, fear not! This article will guide you through the process of reactivating your Facebook Ads Account and help you get back on track with your advertising campaigns.

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TopicHow To Reactivate Facebook Ads Account
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Key takeawayFacebook Ads is one of the most powerful tools for online advertising, boasting over 2.8 billion monthly active users as of 2021.
Last updatedFebruary 10, 2026

How To Reactivate Facebook Ads Account

Reactivating a suspended Facebook Ads account can be a daunting task for advertisers. However, with the right knowledge and steps, you can easily reactivate your account and start running Facebook Ads again. In this article, we will dive into the core sections of how to reactivate a Facebook Ads account and provide you with accurate and up-to-date information.

Check Account Suspension Reason

The first step in reactivating your Facebook Ads account is to determine the reason for the suspension. Facebook may suspend your account due to various reasons, including policy violations, suspicious activities, or payment issues. To check the suspension reason, follow these steps:

  1. Login to your Facebook Ads Manager account.
  2. Click on the “Help Center” option in the top right corner.
  3. In the search bar, type “Account Quality” and click on the relevant help article.
  4. Review the account suspension reason provided in the article, and take note of any specific instructions mentioned.

Resolve Policy Violations

If your account was suspended due to policy violations, it is crucial to address these violations before reactivating your account. Facebook has strict advertising policies that advertisers must adhere to. Here are some common policy violations and steps to resolve them:

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1. Misleading or False Content

If your ads contain misleading or false content, you should review the Facebook Advertising Policies and make necessary changes to your ad content. Remove any false claims or deceptive elements from your ads to ensure compliance.

2. Unacceptable Business Practices

If your account was suspended due to unacceptable business practices such as selling counterfeit products or engaging in fraudulent activities, you need to rectify these practices. Ensure that your business operates ethically and within legal boundaries.

3. Prohibited Content

Facebook has a list of prohibited content that should not be advertised on their platform. If your ads promote prohibited content such as adult material, violence, or hate speech, you need to remove or modify these ads to comply with Facebook’s policies.

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Contact Facebook Support

If you have resolved any policy violations and are unsure why your account is still suspended, it is advisable to reach out to Facebook support for further assistance. Facebook provides a support center where you can submit a request to review your account suspension. Here’s how to contact Facebook support:

  1. Visit the Facebook Ads Help Center.
  2. Click on the “Get Started” button under the “Contact Support” section.
  3. Select the most relevant option that best describes your issue.
  4. Fill out the required information and provide a detailed explanation of your problem.
  5. Submit your request and wait for a response from Facebook’s support team.

Review and Update Payment Method

In some cases, Facebook may suspend an account due to issues with the payment method linked to your Ads account. To reactivate your account, you should review and update your payment method. Here’s how:

  1. Login to your Facebook Ads Manager account.
  2. Click on the “Billing” option in the top right corner.
  3. Review your payment method and update it if necessary.
  4. Ensure that your payment method is valid and has sufficient funds.

Final Steps to Reactivate

Once you have addressed the suspension reason and resolved any policy violations or payment issues, follow these final steps to reactivate your Facebook Ads account:

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  1. Login to your Facebook Ads Manager account.
  2. Review your account status. If the suspension has been lifted, you will see a notification.
  3. Ensure that all your ads comply with Facebook’s Advertising Policies.
  4. Start running your Facebook Ads again and monitor their performance.

By following the steps outlined above, you can easily reactivate your Facebook Ads account and resume your advertising campaigns. Remember to always comply with Facebook’s Advertising Policies to avoid future suspensions.

According to a recent study, the average time taken to reactivate a suspended Facebook Ads account is approximately 4-7 business days.

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Key Takeaways: How To Reactivate Facebook Ads Account

1. Understanding the reasons for a deactivated Facebook ads account is essential for developing the right reactivation strategy.

2. Reactivating a Facebook ads account requires following a step-by-step process that begins with reviewing the deactivation notice.

3. Checking for any outstanding issues with Facebook’s Advertising Policies is crucial in ensuring a smooth reactivation of the account.

4. Resolving any billing issues or outstanding payments is necessary before attempting to reactivate a Facebook ads account.

5. It is important to conduct a thorough review of the ad account settings to ensure compliance with Facebook’s guidelines.

6. Understanding the appeals process is crucial for addressing any account restrictions or violations that led to the deactivation.

7. Documenting any changes or improvements made to the advertising strategy can help strengthen the case for reactivation.

8. Providing evidence of compliance with Facebook’s Advertising Policies is essential during the reactivation process.

9. Utilizing Facebook’s support resources, such as the Help Center and Community Forums, can provide valuable guidance during reactivation efforts.

10. Seeking assistance from a Facebook representative or support team can expedite the reactivation process.

11. Maintaining open communication with the Facebook support team and responding promptly to any requests or inquiries can help demonstrate a commitment to compliance.

12. Regularly monitoring the ad account for any policy violations or potential issues can help prevent future deactivations.

13. Implementing necessary changes to the advertising strategy based on the insights gained from the reactivation process can improve account performance.

14. It is important to maintain transparency and accuracy in all ad content and targeting to avoid potential violations and account deactivations.

15. Following the reactivation process, it is crucial to remain proactive in staying up-to-date with Facebook’s Advertising Policies and guidelines.

FAQs for How to Reactivate Facebook Ads Account

1. Why was my Facebook Ads account deactivated?

There could be various reasons why your Facebook Ads account was deactivated. One common reason is if your account violated Facebook’s advertising policies or terms of service. It could also be due to suspicious or unusual activity, non-payment of outstanding ad charges, or if your account was flagged for potential fraud.

2. How can I reactivate my Facebook Ads account?

To reactivate your Facebook Ads account, you need to first review the reason for deactivation provided by Facebook. Then, address the issue by making the necessary changes or adjustments to comply with their guidelines. Finally, submit a request for reactivation through the Facebook Ads Help Center or by contacting their support team.

3. How long does it take to reactivate a Facebook Ads account?

The reactivation process for a Facebook Ads account can vary in duration. It usually takes around 24-48 hours for Facebook to review your request and reactive your account. However, in some cases, it might take longer depending on the complexity of the issue or the backlog of requests they are handling.

4. Will I lose my previous ad campaigns and data when reactivating my account?

No, you will not lose your previous ad campaigns and data when reactivating your Facebook Ads account. All your historical ad campaigns, ad sets, and ad performance data will remain intact. However, it is important to note that if your ads were disapproved or violated policies, they may need to be revised and resubmitted for approval.

5. Can I reactivate a permanently disabled Facebook Ads account?

In most cases, permanently disabled Facebook Ads accounts cannot be reactivated. If your account has been permanently disabled, it means that Facebook has determined the violations to be severe or repeated, and future reactivation is unlikely. It is advisable to review Facebook’s policies and create a new advertising account if necessary.

6. What should I do if my reactivation request gets denied?

If your reactivation request for your Facebook Ads account gets denied, it is recommended to carefully review the reason provided by Facebook for the denial. Take the necessary steps to understand and address the issue, like modifying ads or landing pages. Once done, you can submit a new reactivation request and provide additional information or clarification if needed.

7. Can I contact Facebook support to expedite the reactivation process?

Yes, you can contact Facebook support to inquire about the status or progress of your reactivation request. However, contacting support does not guarantee an expedited process. Facebook handles requests in the order they are received, and their response times can vary. It is important to be patient and await their decision.

8. How can I prevent my Facebook Ads account from being deactivated in the future?

To prevent your Facebook Ads account from being deactivated in the future, it is crucial to adhere to their advertising policies and guidelines. Ensure that your ads comply with their rules, including proper targeting, accurate claims, and appropriate content. Regularly review their policies and stay updated with any changes to avoid potential violations.

9. Can I deactivate my Facebook Ads account voluntarily?

Yes, you can voluntarily deactivate your Facebook Ads account if you no longer wish to use the advertising service. To do so, navigate to the Ads Manager and go to the Account Settings. From there, you can choose the option to deactivate your account. Keep in mind that deactivating your account is different from reactivating a deactivated account.

10. Will I receive a notification regarding the reactivation of my Facebook Ads account?

Yes, Facebook will notify you via email when your Facebook Ads account is successfully reactivated. The email will confirm the reactivation and provide any additional instructions, if necessary. Make sure to check your registered email associated with your Facebook Ads account regularly to stay updated on the status.

11. Can I use a different payment method after reactivating my Facebook Ads account?

Yes, you can update or use a different payment method after reactivating your Facebook Ads account. To do so, access the payment settings in your Ads Manager and follow the instructions to add or change your payment method. Make sure to provide accurate and valid payment information to avoid any payment-related issues.

12. Will my account be more susceptible to deactivation after reactivation?

While the risk of deactivation is present for all Facebook Ads accounts, a recently reactivated account does not inherently have a higher chance of being deactivated again. It is crucial to continue following Facebook’s advertising policies and guidelines to ensure ongoing compliance. Regularly monitor your account’s performance and address any issues promptly.

13. Can I access my ad account while the reactivation request is pending?

No, you will not be able to access your Facebook Ads account while the reactivation request is pending. During the process, your account will remain deactivated, and you will be unable to create, modify, or view any of your ad campaigns or data. You will need to wait for the reactivation confirmation before regaining access.

14. Are there any restrictions or limitations on reactivating a Facebook Ads account?

While there are no specific restrictions or limitations on reactivating a Facebook Ads account, it is essential to remember that Facebook reserves the right to review and assess the eligibility of your account. If your account has had severe or repeated policy violations, it might be challenging to reactivate it.

15. Can I make changes to my ad campaigns during the reactivation process?

No, you cannot make changes to your ad campaigns during the reactivation process. Your account remains temporarily locked during this period, and you will have to wait until it is successfully reactivated to make any changes or modifications to your active ad campaigns.

Conclusion

In this article, we have explored the steps to reactivate a Facebook Ads account and overcome any issues that may arise during the process. It is important to remember that a deactivated account does not mean the end of your advertising efforts on Facebook. By following the steps outlined in this guide, advertisers can regain access to their accounts and continue to leverage the power of Facebook’s advertising platform.

Firstly, we discussed the common reasons why a Facebook Ads account may be deactivated, such as violating Facebook’s advertising policies or encountering account security issues. Understanding the root cause of the deactivation is crucial in order to take appropriate action and prevent it from happening again in the future.

Next, we went through the steps to reactivate a Facebook Ads account. This involved reviewing and resolving any policy violations, filing an appeal to Facebook, and providing any necessary documentation or information to support the reactivation request. It is important to be patient during this process as it can take some time for Facebook to review and respond to the appeal.

We also explored some additional tips and precautions to consider when reactivating a Facebook Ads account. It is recommended to thoroughly review and understand Facebook’s advertising policies to avoid future violations. Additionally, keeping a clean track record by maintaining good ad performance and adhering to Facebook’s guidelines is essential in preventing further deactivation.

In conclusion, reactivating a Facebook Ads account is a manageable process that requires understanding the reasons for deactivation, following the necessary steps, and taking precautions to avoid future issues. By doing so, advertisers can regain access to their accounts and continue to capitalize on Facebook’s vast advertising reach. Remember to stay informed about Facebook’s policies and guidelines to ensure a successful and sustainable advertising campaign on this platform.