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Author Marketing Experts: A Comprehensive Guide to Addressing Complaints

Enter the world of author marketing experts complaints, where promises go unfulfilled, communication falters, and results are nowhere to be seen.

These alleged experts charge exorbitant prices, tack on additional fees for basic communication, and leave authors feeling abandoned and out of pocket.

From poor team communication to undelivered book copies, doubts about their job performance to dissatisfaction with brainstorming sessions, it seems there is no limit to the frustration experienced by authors.

With inadequate Amazon keyword optimization, poorly written press reports, and abysmal communication skills, is it any wonder authors are questioning their investment in these so-called experts?

It’s time to delve deeper into these concerns, to unravel the mysteries behind these complaints and to uncover the truth about author marketing experts.

author marketing experts complaints

Author Marketing Experts (AME) has received numerous complaints from customers regarding their marketing services.

These complaints include not delivering on promises made, lack of communication, minimal results, higher pricing compared to other proposals, refusal to communicate without additional payment, lack of individual contact information for account managers, communication issues within the team, loss of significant amount of money with no positive outcomes, claimed book copies sent to editors were not received, questioning if AME was actually doing their job, unhappiness with in-person brainstorming sessions, lackluster keyword optimization for Amazon, poorly written press reports, abysmal communication skills of the company, red flags in the contract’s cancellation terms, outdated books and quotes on AME’s website, underutilized social media accounts, lack of sales movement or increase in brand awareness, and frustration with the $7,000 investment.

These grievances suggest that there are a number of areas where AME needs improvement in order to address the concerns of their customers.

Key Points:

  • Numerous complaints have been made against Author Marketing Experts (AME) regarding their marketing services.
  • Complaints include:
  • Failure to deliver on promises
  • Lack of communication
  • Minimal results
  • High pricing compared to alternatives
  • Other issues raised include:
  • Refusal to communicate without additional payment
  • Lack of individual contact information for account managers
  • Communication problems within the team
  • Customers have reported:
  • Losing significant amounts of money with no positive outcomes
  • Claimed book copies sent to editors were not received
  • There is doubt regarding whether AME is actually fulfilling their job responsibilities.
  • Dissatisfaction with:
  • In-person brainstorming sessions
  • Keyword optimization for Amazon
  • Additional concerns include:
  • Poorly written press reports
  • Abysmal communication skills
  • Unfavorable terms in the cancellation policy
  • Outdated books and quotes on their website
  • Underutilized social media accounts
  • Lack of sales movement
  • Frustration with a $7,000 investment.

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💡 Did You Know?

1. Author marketing experts often receive complaints due to the use of “vanity presses” – companies that charge authors exorbitant fees to self-publish their work without any guarantee of quality or success.

2. Little known fact: Some author marketing experts utilize “book funnel” strategies, where they offer readers a free or low-cost book in exchange for their email address, to build a dedicated fan base for future book releases.

3. The term “bookstagram” refers to a community of book lovers on Instagram who photograph and share their favorite books, often partnering with author marketing experts to promote new releases.

4. Some author marketing experts specialize in helping authors enhance their book covers to make them more compelling and eye-catching to potential readers, as research has shown that a well-designed cover can significantly impact book sales.

5. Certain author marketing experts offer services to help authors secure book endorsements from well-known personalities or industry experts, as these recommendations can significantly increase the credibility and visibility of a book.


1. Promises Not Met

One of the major complaints about Author Marketing Experts (AME) is the failure to deliver on promises made. Many authors have reported that the services they were promised during the initial consultation were not fulfilled. This includes missed deadlines, incomplete marketing strategies, and a lack of tangible results. Authors who sought out AME in hopes of boosting their book sales and enhancing their brand have been left disappointed and frustrated by the unfulfilled promises.

Moreover, AME’s lack of transparency and accountability exacerbates the issue. Authors claim that AME provided vague explanations or outright avoidance when confronted about unmet promises. This not only damages the trust between the author and the company but also hampers their own reputation within the industry.


  • Failure to deliver on promises
  • Missed deadlines
  • Incomplete marketing strategies
  • Lack of tangible results

“AME provided vague explanations or outright avoidance when confronted about unmet promises.”

2. Lack Of Communication

Another common complaint about AME is their lack of effective communication. Authors have reported difficulties in getting timely responses to their inquiries and feedback on their marketing campaigns. This lack of communication can lead to misunderstandings, missed opportunities, and wasted resources.

Some authors have even claimed that AME only communicates when additional payment is made, effectively holding their clients’ campaigns hostage until they pay more. This kind of communication tactic not only seems unethical but also perpetuates the cycle of unmet promises and dissatisfaction.

  • Lack of effective communication
  • Difficulties in getting timely responses and feedback
  • Misunderstandings, missed opportunities, and wasted resources
  • AME communicates when additional payment is made
  • Holding clients’ campaigns hostage until extra payment is received

3. Minimal Results Achieved

Despite the promises made by AME, many authors have expressed disappointment with the minimal results achieved through their marketing efforts. In several cases, authors have invested a significant amount of money only to see little to no improvement in book sales or brand visibility.

AME’s underutilized social media accounts and lackluster keyword optimization for Amazon have contributed to the minimal impact of their marketing campaigns. Authors feel that they have not received the return on investment they were promised, leaving them frustrated and questioning the effectiveness of AME’s services.

  • Authors express disappointment with the minimal results achieved through AME’s marketing efforts.
  • Limited improvement in book sales and brand visibility despite significant investments.
  • AME’s underutilized social media accounts contribute to the minimal impact of their campaigns.
  • Lackluster keyword optimization for Amazon affects the effectiveness of marketing.

4. Higher Pricing Compared To Competitors

The pricing issue is a frequent complaint about AME. Authors have compared the cost of AME’s services to those of their competitors and found that AME charges significantly higher prices for similar marketing strategies. This has led many authors to feel that they are not receiving value for their money and are being overcharged for services that fail to meet expectations.

The high pricing also raises questions about AME’s business ethics and whether they are taking advantage of authors’ desires to succeed in the competitive publishing industry.

5. Additional Charges For Communication

Authors have expressed frustration with AME’s policy of adding extra fees for communication that goes beyond the initial agreement. This practice, known as “communication taxes,” has made authors feel manipulated and obliged to pay more for basic communication with their account managers.

The imposition of additional charges for communication not only puts a financial burden on authors but also contributes to the general dissatisfaction arising from AME’s lack of transparent pricing and unfulfilled promises.

Improvements:

  • Authors have reported frustration with AME’s policy of charging additional fees for communication beyond what is initially agreed upon.
  • This practice, described as “communication taxes,” has left authors feeling manipulated and trapped into paying more for basic communication with their account managers.
  • The additional charges for communication not only impose financial burdens on authors but also contribute to the overall dissatisfaction with AME’s lack of transparent pricing and unmet promises.

6. Lack Of Contact Information For Account Managers

Numerous authors have expressed their frustration over the lack of individual contact information for their assigned account managers at AME. This hindered effective collaboration and made it challenging for authors to address their concerns or seek timely updates on their marketing campaigns.

Without direct access to their account managers, authors feel disconnected from the process and left wondering if their campaigns are being properly managed.

7. Communication Issues Within The Team

In addition to the lack of communication between authors and their account managers, authors have also reported internal communication issues within AME’s team. Miscommunication among team members can lead to delays, errors, and a breakdown in the implementation of marketing strategies.

Authors have voiced concerns about their campaigns being mishandled or overlooked due to communication issues within AME’s team. This further adds to the frustration and mistrust experienced by authors who sought out AME’s services with high hopes for success.

8. Money Lost With No Positive Outcomes

One of the most devastating complaints about AME is the significant financial loss experienced by authors without any positive outcomes to show for it. Authors have invested substantial amounts of money in AME’s services, only to find that their book sales remain stagnant and brand awareness fails to increase.

The financial loss, coupled with the lack of results, has left authors feeling cheated and disheartened. The failure to provide a satisfactory return on investment has significantly damaged AME’s reputation and credibility in the author marketing industry.

  • Authors investing in AME have experienced significant financial loss without seeing positive outcomes.
  • AME’s services have failed to increase book sales and brand awareness.
  • The lack of results has left authors feeling cheated and disheartened.
  • This failure damaged AME’s reputation and credibility in the author marketing industry.

9. Missing Book Copies Sent To Editors

Authors have reported that book copies they claimed to have sent to editors through AME were never received. This raises concerns about the efficiency and reliability of AME’s services, as authors rely on the company to facilitate essential connections with industry professionals.

The missing book copies not only hinder authors’ chances of securing valuable publishing opportunities but also undermine their trust in AME’s ability to fulfill their commitments.

10. Doubts About AME’s Performance

Given the numerous complaints mentioned above, authors have expressed doubts about the effectiveness of AME’s services. Many have questioned whether AME is truly capable of delivering the promised results or if they are merely capitalizing on authors’ aspirations for success.

These doubts have led authors to seek alternative marketing options and to warn others in the industry about their negative experiences with AME.

In conclusion, there are a multitude of valid complaints about Author Marketing Experts (AME) that authors have voiced. These complaints include:

  • Unmet promises
  • Lack of communication
  • Minimal results achieved
  • Higher pricing compared to competitors
  • Additional charges for communication
  • Lack of contact information for account managers
  • Communication issues within the team
  • Money lost without positive outcomes
  • Missing book copies
  • Doubts about AME’s performance

All these issues contribute to the dissatisfaction experienced by authors who have utilized AME’s services. These complaints highlight the importance of thoroughly researching and vetting marketing companies before making any substantial financial investments in order to ensure that authors receive the support and results they deserve.

FAQ

1. What common complaints do author marketing experts often receive from their clients?

Author marketing experts often receive common complaints from their clients regarding the lack of exposure and visibility for their books. Clients often express frustration about not reaching their target audience effectively and not receiving enough media coverage or book reviews. They may also complain about their books not ranking well on online retailers or struggling to generate enough sales. Clients often seek advice on how to enhance their online presence and create effective marketing strategies to connect with their readers and boost book sales.

2. How do author marketing experts address complaints and concerns from authors?

Author marketing experts address complaints and concerns from authors by taking a proactive and empathetic approach. They understand that authors may have various concerns, such as issues with book promotion, lack of sales, or trouble reaching their target audience. To tackle these issues, marketing experts actively listen to authors’ concerns, provide prompt and personalized responses, and offer practical solutions. They may conduct thorough analysis and research to identify the root causes of the problems and then develop a customized marketing strategy. By keeping open lines of communication, addressing complaints promptly, and providing effective solutions, author marketing experts help authors overcome challenges and achieve their goals.

3. Are there any specific areas where author marketing experts are frequently criticized by authors?

One specific area where author marketing experts are frequently criticized by authors is in the lack of personalized and individualized marketing strategies. Some authors feel that these experts tend to use generic marketing techniques that may not effectively target their specific audience or genre. They criticize the cookie-cutter approach and highlight the importance of tailored marketing plans that suit the unique needs and goals of each author.

Another area of criticism is the lack of transparency and communication from author marketing experts. Some authors express frustration when they do not receive regular updates or detailed reports about the progress of their marketing campaigns. They want to be actively involved and have a clear understanding of the strategies being implemented and the results being achieved. When they feel left in the dark, authors may question the expertise and effectiveness of these marketing professionals.

4. What steps can author marketing experts take to minimize complaints and ensure client satisfaction?

Author marketing experts can take several steps to minimize complaints and ensure client satisfaction. Firstly, clear and transparent communication is crucial. By setting clear expectations right from the beginning and maintaining open lines of communication throughout the process, authors will feel heard and understood. Regular updates on progress and prompt responses to any queries or concerns can go a long way in fostering trust and satisfaction.

Secondly, author marketing experts should strive for excellence in their work. Delivering high-quality services and meeting or exceeding the author’s expectations will contribute to client satisfaction. This includes conducting thorough research, implementing effective marketing strategies, and providing valuable insights and recommendations. Additionally, being receptive to feedback and implementing necessary improvements will not only address any potential complaints but also demonstrate a commitment to the author’s success.

By effectively managing communication and delivering top-notch services, author marketing experts can reduce complaints and ensure client satisfaction.