The meaning of delegation: understanding according to experts, goals, and benefits of delegates

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The meaning of delegation understanding according to experts goals and benefits of delegates

The meaning of delegation: understanding according to experts, goals, and benefits of delegates

The meaning of delegates in general is that individuals are believed to be representatives to represent a group or institution. In the scope of the company, Delegation activities can be submitted directly to subordinates or to those whose levels are lower.

Some experts say that the meaning of delegation is an activity to provide some of its authority and responsibilities to others to carry out an activity in which the author’s recipient must be able to account for him to the person who bestows authority.

The distribution of authority and also responsibility to others is a basic activity in a company. The aim is that efforts to take policy and operational processes within the company can run properly.

The meaning of delegates according to experts

Charles J. Keating.

Charles J. Keating argues that the meaning of delegation is an effort to provide some responsibility and authority to other parties.

Utje Slamet

Utje Slamet in his book entitled “Marketing Basics” explains that the meaning of delegation is a transfer of authority and formal responsibility to other parties in carrying out a particular activity.

Rusli Jacob.

Rusli Jacob said that the meaning of delegation was a provision of formal authorities or power and responsibility for carrying out certain activities on other parties. Submission of authority by the boss to subordinates is very necessary so that the company’s function can run well, because no boss is able to oversee every organizational tasks efficiently.

Indonesian big dictionary (KBBI)

Taken from KBBI, the meaning of delegates is individuals appointed or sent by a country in a deliberation, submission or transfer of authority, mission, or the transfer of authority from superiors to subordinates in a task environment and must be able to account for the supervisor.

Delegation elements

1. Task allocation

In this case, the purpose of the task allocation is a variety of work and activities carried out by a subordinate based on superiors. So, a boss must first allocate his duties and authority to subordinates before bestowing him to subordinates.

2. Assignment of responsibility

Assignment of the responsibility of a job from superiors to subordinates is the element of the next delegation that must be considered. In this case, a boss can ask for help or ordering his subordinates to do tasks within a certain period of time.

3. Delegation of authority

The next delegation element is the transfer of authority. In this case, the boss will bestow authority to his subordinates to be able to do and complete his work. So, from this, the obligation will appear in the subordinate to be able to work and complete the task given by his superiors.

4. Accountability creation

A supervisor or manager must be able to create special accountability so that the delegation process can run well. Thus, important elements in delegates that include tasks, authority and obligations cannot be separated.

Delegation Objectives and Benefits

There are several benefits and objectives in conducting delegation activities. Based on the meaning of delegates that we have discussed together above, there are at least six destinations and benefits of delegates, namely:

  • So that the organization formed within the company can be done efficiently, effectively and well.
  • In order for corporate managers or superiors to be more focused on other things that are more important so that the company’s organization can be done optimally.
  • Helping tops in assessing and making the right policy.
  • So that each individual who is inside the company has an important role according to his ability.
  • Motivate each individual in the organization to focus more on the target and quality you want to achieve.
  • Helping subordinates to be more developed and grow in his career, and also as a learning medium of a success or failure.
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Delegation types

In its implementation, there are five types of delegates, here are the explanation.

1. General delegation

The meaning of the general delegation is a delegation in which subordinates will be authorized to carry out various general management functions, such as placement, direction, planning, organizing, and supervision. In this case, subordinates are given responsibility for the authority they get from their superiors.

In order for what is done by subordinates according to the company’s wishes, the boss must carry out control and also the necessary direction is needed. Examples are employees who are given certain authority to help personnel management.

2. Special delegation

The meaning of a special delegation is a delegation that relates to a particular task that must be done by subordinates. An example is a seller who is authorized to be able to collect payments from the debtors.

 3. Formal delegation

The meaning of formal delegation is a delegation carried out based on the organizational structure that applies in the company. This delegation is considered effective because subordinates have no other choice but to do what their superiors have been asked.


An example is a production manager who has the authority to increase the production of goods or services.

4. Informal delegation

The meaning of informal delegation is a delegation carried out by subordinates without the authority given by the boss because he felt able to do the work. Examples are subordinates who can repair a computer or laptop that is damaged without the authority of the boss because he feels he is indeed able to fix it.

5. Lateral delegation

The meaning of lateral delegation is a delegation in which the authoritates are asked to carry out certain tasks with the help of a number of people.

Simple example is a general manager of the sales department asking sales managers to provide a collection of sales force data. In this case, the sales manager will later ask for help from personnel managers to be able to get data that is quite complete.

5 effective techniques to delegate tasks

After previously we have discussed together about what a delegation must do. So at this time we will know what the task must be done by the boss. In particular, when he wants to delegate an authority to his subordinates.

1. Give fully assignment and trust

The decision to delegate work is a severe and risky decision. But if you don’t take risks, the company will not be able to advance. For this reason, all departments in a company must develop thoroughly, one way is to do delegates.

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In this way, then you will give the employee a sense to have where it works. For this reason, give trust to your employees thoroughly. Later, it will provide opportunities for employees to be more critical, and they are finally able to create a good idea.

Try to start delegating some small tasks and then increases to a big task to be able to improve employee capabilities gradually.

2. Choose the right person

As we previously discussed together that delegating a job was a fairly risky decision. For that, you have to choose someone who is really right in delegating certain tasks.

Do carefully consideration before delegating it, the way is to monitor and observe weaknesses, strengths and abilities of candidates who will be given delegates. From there you will be able to determine who you can give a delegation. Think about several other things before delegating the work to the person.

3. In accordance with interest and talent

Another thing you should consider before delegating a job is to consider the person’s interests and talents. Later this will benefit the company. Why? Because this will make employees become aware of how to apply their interests and talents in a company.

4. Give instructions clearly

Providing clear instructions is the main key that must be considered in delegating an authority to the employee. Avoid making employees guess or guess. Convey anything they have to do with an explanation that is able to understand easily because this is related to the company’s success.

Don’t hesitate to give instructions repeatedly to employees, and this must be done without pressure.

5. Set the deadline and evaluation

Give a deadline or time limit to provide an urgency effect on employees. If you don’t do this, your employees will consider the task you give it very easy. Convey when the time limit from your start gives instructions. Also make sure the time limit is quite realistic, so employees are able to maximize their duties seriously.

After that, you also have to evaluate so that your employees can know what the mistakes they have to improve and what they have to maintain in work.


That is a complete explanation of the meaning of delegates, goals, benefits, elements, and techniques in delegating a task to subordinates or your employees. By understanding the real meaning of delegates, it is expected to have a good impact on the management of the company in the future and the company is able to reach the summit of its business success.

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