Taking manage of your brand’s acceptance is now not optional. One bad review can break a company. Even half a star can stop a purchase order before it starts. And an previous itemizing is a non starter. Always be “in the know.
”Reputation Experience Management – our RXM Platform is the only source of truth for listening, understanding and taking action. Rating 3. 5 179One platform. The entire customer adventure. Rank higher, stand out and appear in the places that matter. Listen to YOUR customers’ comments “in all places” and “interact” with them in the places they really engage.
And most significantly, make sense of it all. With seamless integrations to a whole lot of CRM, PMS, search, directory, review and social sites. Reputation Score X is the only true benchmark of what the purchaser is truly considering, and helps our personnel normally provide a more robust brand event. Marc Cannon,Chief Customer Experience Officer, AutoNation We had to find a platform that might allow us to manage our social pages, and we felt that the social dashboard within Reputation. com was a win–win for us.
Becca Hallisey,National Marketing Manager, Greystar has not only allowed us to computer screen and manage our comments… but it’s allowed us to make more knowledgeable advertising and marketing decisions so that we can come again to getting found and getting chosen. Celine Patterson,Lead, Online Reputation Management, Universal Health Services, Inc. Where popularity. com is getting into the RXM space is now all that unstructured feedback and reviews come to a place where we really need help to pair that with some of our structured feedback. We can look for trends, advantageous, bad trends…to help us make better brand and operational decisions. Howard Curtis,VP Marketing Communications, The Learning Experience Reputation.
com lets us reply to reviews as quickly as possible. We really want to treat reviews with a similar significance and urgency that we’d if an individual left us a voicemail and even just stepped right into the office and they had an issue. Brian Ericson,VP, Marketing Insights, Cortland We love our application with Reputation. com. It has made my life a good deal easier so far as being in a position to be mindful what’s going on in the company with our buyer sentiment and customer experience.
Lindsay Ellis,Marketing Director, Re Bath By the numbers…0Founded in Silicon Valley, Reputation. com created the Online Reputation Management category and we continue to lead the market. 031 patents — and 25 more pending — turn Reputation. com into a market leader and industry pioneer. 0M+Over 40 million surveys deployed to help brands assemble meaningful customer feedback and discover new ways of improving carrier pleasant. 0Seven global offices in Scottsdale, Chicago and the UK with a headquarters in Redwood City, California and more places of work around the globe.
0450 employees who bring collective adventure and advantage to assist our global clients every day. 0B+Three billion points of attention managed to centralize, update and share correct location data in real time. 0We announced Reputation Experience Management RXM our fully incorporated platform.