Interesting reviews. I’m the chairman of a volunteer run NGO. We currently use Basecamp. The challenge is that, like many of these tools, it offers features which are, in fact, way more advanced than the users. Our users get access when they are elected/volunteer for roles.
Getting people to post in a couple of different ‘projects’ has proved unattainable, likewise ‘discussions’. All we really want is somewhere to post comments and file documents, in one place, with notifications, to loads of participants via, easy to edit, checkbox lists, which don’t show email addresses . The membership is around 50 people, a lot of whom tend to be ‘read only’, in that they’re impossible to post or remark. I can’t decide whether to replace Basecamp, or ‘year zero’ with an easy system, that may’t be randomised, by folks that don’t take note how to use it simply.