Commentaires: Get Response compliance branch treated us with an inexcusable heaviness:We’d been using GR for years. Things went well. It was time to construct a new section. The new emails bumped us to a higher $$$ level. So, we used ‘pay up front bargain’ BIG mistake.
We emailed the brand new list. Got some terrible tics, due to a couple less than best hygiene on our part. Enter the disciplinarians:. Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then that you would be able to play again. We’d just paid them $X,000’s for an upgrade, and that they hits us with the 500 pound hammer.
Imagine a Dr. visit: Dr. finds a questionable spot on a big toe. Dr. offers one option: “Amputate BOTH legs now.
” We asked for grace. GR Compliance reaction: It’s the five hundred pound hammer or you’re off line. Only one list brought on this review. We said: “Remove just the 1 list with issues. ” They would have none of it. GR would not be chuffed until they punished us irreparably.
X,XXX of emails of americans who’re our chums and enterprise contacts all gone. See above note where GR prevented us from exporting OUR emails which WE had put into GRThen GR locked out the knowledge for adding emails back adding the a whole lot of completely good, very solid, very clean emails we’d added, 1 by 1 and had not yet even had the chance to email yet!All the work we’d been doing to add and freshen up our lists. GONE. Leader to leader:DO NOT do Get Response. Please heed our horror story. Inconvénients: There’s no easy way to add one email to a couple of classes directly.
Example: You have one a buyer email. You want to place that email in three segmented lists which occurs quite often. Unfortunately, you ought to enter that same particular person email THREE times. It felt to me that Get Response was stacking the deck of their favor with this non capability. You ought to put in additional emails, you owe them more money.
It’s possible that this was not strictly the case, I never got out the calculator for this. From my event, they may have made this selection MUCH more user friendly. WHEN not if they place you, the paying purchaser, into a disciplinary review, they WILL lock your ability to export. You can follow the “it is simple to export” guides all you want to. you’re not going to assist you to get YOUR contacts out of their system.
my experienceGet Response apparently believes that every one those emails you’ve put into their system. those aren’t YOUR contacts. you will not get them out if they have reason to self-discipline you. which they are going to. They talk nice and feature cheery messages. But import anything they do not like, they’re going to, with a grin, treat you as a paying customer like a redheaded stepchild.
Is that the style you want to be treated?You might think that you are a good rule follower and do not do things wrong. we paid them and used them for years. Then, someday they became punitive. It came about automatically after we paid them.